{"id":487,"date":"2018-09-28T14:16:20","date_gmt":"2018-09-28T14:16:20","guid":{"rendered":"http:\/\/dev-medias.com\/defi-evasion\/faq\/"},"modified":"2021-07-27T14:38:00","modified_gmt":"2021-07-27T18:38:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/jeux.defi-evasion.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content” css=”.vc_custom_1540234739102{background-color: #000000 !important;}” el_id=”defis-salle”][vc_column css=”.vc_custom_1541776975431{padding-top: 80px !important;}”][vc_empty_space][vc_empty_space][vc_column_text]<\/p>\n

FREQUENTLY ASKED QUESTIONS<\/strong><\/h1>\n

[\/vc_column_text][vc_empty_space][vc_column_text]<\/p>\n

You have some questions,
\nwe have the answers… Otherwise,
\ndo not hesitate to write to us at contact@defi-evasion.com<\/a><\/p>\n

[\/vc_column_text][vc_empty_space][vc_column_text]<\/p>\n

<\/div>\n

[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1543266345499{margin-bottom: -1px !important;padding-top: 80px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060173807{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”326″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How many people can play?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]The minimum for a game to take place is 3 players, for 6 players\u2019 rooms.\u00a0 It is possible to add 1-2 more players per room than the recommended number. To do so, contact us by phone at <\/span>581-450-3334<\/span><\/a>. <\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059549040{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”331″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How long does a game last?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]For the challenges in our 12 thematic rooms, you have 60 top-chrono minutes to take up the challenge.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1547059555899{padding-bottom: 20px !important;}”][vc_row_inner css=”.vc_custom_1547060310572{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”503″ img_size=”75×75″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”What are the rates?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]For our indoor challenges, the price per game is $28.92+taxes per adult and $26.09+taxes per student. You can also benefit from a 25% discount on a second game played on the same day. To do so, call us at 581-450-3334.\u00a0<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059563817{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”336″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Are the rooms bilingual?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Yes, all our games can be played in French or English. Only the Microbrasserie La Souche<\/em> challenge is not available in English.\u00a0It is important to mention your desire to play in English before the start of the game.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060418841{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”341″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Will I get dirty at the end of the game, is force necessary, am I really caught in the room?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]NO, the pieces\/games are designed to suit everyone. There is no need to be afraid, these are games based on logic. In addition, despite the fact that each room is controlled by cameras, you can, at your discretion, ask to leave the room by indicating it to the game master. Of course, when you leave the room, you will no longer be able to return to it to learn about this game.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059579082{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”343″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How long do I have to arrive before my reservation?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]D\u00e9fi-\u00c9vasion suggests arriving 15 minutes before the time of your reservation in order to check in and receive the instructions, otherwise you will simply have less than 60 minutes to complete your D\u00e9fi-\u00c9vasion… Your experience will last approximately 1 hour and a half from your arrival at our offices until your departure.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060654512{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”346″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Is there a minimum age?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]The minimum recommended age to participate in a challenge is 12 years old. All participants under 16 years of age must be accompanied by their guardian or parent.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059599039{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”348″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How can I make a reservation?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Reservations for theme rooms are made online on the website ONLY. Simply click on the “Bookings” tab to access the booking calendar, which is updated in real time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060662506{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”353″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Do you accommodate groups of more than 12 people?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Yes, do not hesitate to contact us if you would like to organize an event at D\u00e9fi-\u00c9vasion. A preferential rate is offered to groups of 20 or more players. Contact us at the following email address for additional information:\u00a0contact@defi-evasion.com<\/a><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059625374{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”351″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How long do I have to book in advance?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]As soon as possible to book your ideal day and time. The available spaces are quickly disappearing.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060671355{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”356″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Are there any other people with us? What is a private event?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Each game can accommodate the maximum number of players indicated per room. So, if your group does not meet this maximum number, you may be grouped with other participants unless you book for a private event (i.e. pay for the maximum number of players).[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059642815{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”358″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”What should I bring with me when I visit?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Your brain will suffice… In any case, you will not be allowed to use any external aids (books, calculators, cell phones, etc.). We invite you to take only the bare minimum with you when you visit, as there is no locked storage available on site to store your personal belongings.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060688862{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”363″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Are registrations refundable?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]No, all sales are final.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059674282{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”361″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”I would like to be part of the D\u00e9fi-\u00c9vasion team” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Send us your CV at contact@defi-evasion.com and explain why we should choose you![\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060696706{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”368″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How can I book for virtual reality?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]The price is $10+taxes per player for a 10-minute game. Simply contact us to make your reservation[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059690985{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”366″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How can I book for the Mobile Escape Challenge?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Simply contact us at <\/span>contact@defi-evasion.com<\/span><\/a> or <\/span>581-450-3334<\/span><\/a> and tell us what you need.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541778596922{margin-bottom: -1px !important;padding-top: 40px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060793626{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”373″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Do you have a reception room?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]At the Quebec City office, we have a room that can accommodate about ten people. In L\u00e9vis, our reception room can accommodate up to 30 people. The rate of this one is 25$+taxes per hour. Simply contact us to make a reservation by phone at 581-450-3334<\/span><\/a> or by email at contact@defi-evasion.com<\/span><\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547059705707{padding-bottom: 20px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”371″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Are there wheelchair accessible rooms?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Yes, we have rooms that can accommodate a person in a wheelchair or with reduced mobility. Contact us for more details.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1563983616679{margin-bottom: -1px !important;padding-top: 40px !important;padding-bottom: 30px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1563983518489{padding-bottom: 10px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”376″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Is there any special feature on my birthday?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]We are happy to offer free admission to a game if it is your birthday. This promotion is only valid if you do your activity 1 week before OR after your birthday. We will ask you for an ID when you visit us. To book, you only have to use the promo code: BONNEFETE[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row_content” css=”.vc_custom_1540234739102{background-color: #000000 !important;}” el_id=”defis-salle”][vc_column css=”.vc_custom_1541776975431{padding-top: 80px !important;}”][vc_empty_space][vc_empty_space][vc_column_text] FREQUENTLY ASKED QUESTIONS [\/vc_column_text][vc_empty_space][vc_column_text] You have some questions, we have the answers… Otherwise, do not hesitate to write to us at contact@defi-evasion.com [\/vc_column_text][vc_empty_space][vc_column_text] [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1543266345499{margin-bottom: -1px !important;padding-top: 80px !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1547060173807{padding-bottom: 50px !important;}”][vc_column_inner width=”1\/4″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-3″][vc_single_image image=”326″ img_size=”100×100″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”How many people can play?” […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nFAQ | D\u00e9fi-\u00c9vasion Escape Game Quebec Levis<\/title>\n<meta name=\"description\" content=\"You have some questions, we have the answers\u2026 Otherwise, do not hesitate to write to us at contact@defi-evasion.com\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | D\u00e9fi-\u00c9vasion Escape Game Quebec Levis\" \/>\n<meta property=\"og:description\" content=\"You have some questions, we have the answers\u2026 Otherwise, do not hesitate to write to us at contact@defi-evasion.com\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jeux.defi-evasion.com\/en\/faq\/\" \/>\n<meta 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